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Cookie Policy

Cookie Policy

This Cookies Policy was updated on 13/02/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://nymphaea.gr (hereinafter: ‘the website’) uses cookies and other related technologies (for convenience, all technologies are referred to as ‘cookies’). Cookies are also placed by third parties that we use. In the document below we tell you about our use of cookies on our website.

2. What are cookies?

A cookie is a small file that is sent with the pages of this website and is stored by your browser on the hard drive of your computer or other device. The information stored there may be transferred to our servers or the servers of related third parties during a subsequent visit.

3. What are scripts?

A script is a piece of code that is used for the proper functioning and interactivity of our website. This code runs on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible section of text or image on a website that is used to track traffic to the website. To do this, various data about you is stored using web beacons.

5. Cookies

5.1 Strictly Necessary Cookies

These cookies are essential for the technical operation of the website and cannot be disabled in our systems. They include, for example, cookies that enable secure login, maintain your shopping cart, or protect against malicious activity.

Their use does not require your consent, as the website cannot function properly without them.

5.2 Functional Cookies

Functional cookies allow the website to remember your preferences, such as language settings, display options, or other personalized features that enhance your browsing experience.

While not strictly necessary, they help provide a smoother and more customized interaction with the site. Their placement may require your consent, depending on their purpose.

5.3 Advertising cookies

On this website we use advertising cookies, allowing us to obtain important information about campaign results. This is based on a profile we create based on your behaviour on https://nymphaea.gr. With these cookies, you, as a visitor to the site, are linked to a unique identifier, but these cookies will not record your behaviour and interests for the purpose of displaying personalised advertisements.

5.4 Commercial Promotion/Recording Cookies

Marketing / Tracking cookies are cookies or any other form of local storage used to create user profiles in order to display advertisements, or to track the user on this website or on various websites for similar marketing purposes.

Because these cookies are marked as logging cookies, we ask your permission to place them.

5.5 Social networks

On our website, we have included content from Facebook and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks such as Facebook and Instagram. This content is embedded with code that comes from Facebook and Instagram and places cookies. This content may store and process certain information for personalized ads.

Please read the privacy statement of these social networks (which may change regularly) to understand what they do with your (personal) data that is processed using these cookies. The data retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.

6. Placed cookies

Use
We use Elementor to create content. Read more

Data sharing
This data is not shared with third parties.

For more information, please read the Elementor Privacy Statement

Use
We use WooCommerce to manage our online store. Read more

Data sharing
This data is not shared with third parties.

For more information, please read the Woovommerce Privacy Statement

We use Wordfence for security and fraud prevention. Read more.

Data sharing
For more information, please read Wordfence’s privacy statement.

We use WordPress for website development. Read more

Data sharing

This data is not shared with third parties.

For more information, please read the WordPress Privacy Statement

We use PixelYourSite for remarketing. Read more

For more information, please read the PixelYourSite Privacy Statement.

We use Snowplow for website statistics. Read more

Data sharing

For more information, please read Snowplow’s Privacy Statement.

We use Sourcebuster JS to track visitors. Read more

Data sharing

This data is not shared with third parties.

For more information, please read the Sourcebuster Privacy Statement

We use Complianz to manage cookie consent.

Data sharing

For more information, please read the Complianz Privacy Statement.

We use CookieYes to manage cookie consent.

Data sharing

For more information, please read the CookieYes Privacy Statement.

We use MailerLite to manage email communication and display signup forms on our website. This service may collect data, such as your IP address, through requests to MailerLite’s servers.

Data sharing:
MailerLite may process personal data (such as IP addresses) for its own purposes.

For more information, please read MailerLite’s Privacy Policy.

We use Google Maps to display maps on our website. This service may collect data such as your IP address through requests to Google servers.

Data sharing:
Google may process personal data (such as IP addresses) for its own purposes.

For more information, please read the Google Maps Privacy Policy.

We use Google Fonts to display fonts on our website. This service may collect data, such as your IP address, through requests made to Google’s servers.

Data Sharing:
Google may process personal data (such as IP addresses) for its own purposes.

For more information, please read the Google Fonts Privacy Policy.

We use Google Analytics for website statistics. Read more

Data sharing

For more information, please read the Google Analytics Privacy Statement.

We use WPML to manage the local language. Read more

Data sharing
This data is not shared with third parties.

For more information, please read the WPML Privacy Statement

Purpose: Embedding Instagram content on the website and advertising tracking.
Data sharing: Cookies used for functionality, user identification, and advertising targeting.
Privacy Policy: Instagram Privacy Policy.

We use Facebook to display recent social posts and/or social sharing buttons. Read more

Data sharing

For more information, please read our Facebook Privacy Statement.

We use YouTube to view videos. Read more

Data sharing

For more information, please read the YouTube Privacy Statement.

We use PayPal for payment processing. Read more

Data sharing

For more information, please read the PayPal Privacy Statement.

We use LiteSpeed for website hosting. Read more

Data sharing

This data is not shared with third parties.

For more information, please read the LiteSpeed Privacy Statement

 

We use Automattic for website development. Read more

Data sharing

For more information, please read Automattic’s Privacy Statement.

We use Yotpo to collect and display customer reviews, improve the user experience and enhance our marketing efforts.

Data sharing

For more information, please read Yotpo’s Privacy Statement.

Used to store the scrollbar width for proper lightbox display without layout shifting. Does not collect personal data.

We use Tutor LMS to manage online courses and educational content on our website. This platform may store information related to your course progress, user preferences, or navigation within the learning environment.

Data Sharing:
The platform provider, Themeum, may collect anonymous usage data for optimization or support purposes.

For more information, please read the Tutor LMS Privacy Policy.

We use Help Scout to provide live support and communication through a widget on our website. This system may store information related to the widget’s status, past conversations, or your presence on the site, in order to offer better service.

Data sharing:
The service provider, Help Scout Inc., may collect anonymous usage data for support and service optimization purposes.

For more information, please read the Help Scout Privacy Policy.

We use Hotjar to analyze user behavior through heatmaps and interaction recordings. Hotjar uses cookies and collects anonymous usage data to improve the user experience on our website.

Privacy Policy:Hotjar Privacy Policy

7. Third-party cookies

In order to offer, improve, promote and ensure the quality of our services, we may work with third party services. Some of them are: 

Statistical & Analytical Cookies

These cookies collect information about the use of the website, such as which pages users visit and how much time they spend on them.

  • Google Analytics (_ga, _gid, _gat, collect). Google Analytics collects information such as the length of time spent on the page, the pages you visit, and the type of device you use. This data helps us improve the user experience and the performance of our website.
    Google Analytics uses cookies to collect this information. You can manage your options regarding Google Analytics as follows:

-Through our website’s cookie settings: You can accept or decline the use of analytical cookies through the cookie consent banner that appears when you enter the site.

-Through your browser settings: Most browsers allow you to delete or block cookies through their settings.

-Google provides a browser add-on that allows you to opt-out of being tracked by Google Analytics. You can find it here: https://tools.google.com/dlpage/gaoptout.

For more information about Google’s privacy policy and how Google Analytics processes data, please visit the following link: Google Privacy Policy.

Advertising & Remarketing Cookies

These cookies are used to serve targeted ads to visitors, as well as for remarketing.

  • Facebook (_fbc, _fbp, actppresence) – Allows visitors to be tracked for Facebook ads. Facebook Privacy Policy
  • Instagram – Embedding Instagram content on the website and advertising tracking.
    Data sharing: Cookies used for functionality, user identification, and advertising targeting. Instagram Privacy Policy
  • Google Ads (_gcl_au) – Tracks conversions and ad interactions. Google Privacy Policy 
  • Yotpo (yotpo_pixel) – Collects data for product reviews and marketing. Yotpo Privacy Policy
Functionality cookies

These cookies are used for the proper functioning of the site and its services.

  • Viva Wallet (enforce_policy) – Used for secure payment processing. Viva Wallet Privacy Policy
  • Google Maps – We use Google Maps to display maps on our website. This service may collect data, such as your IP address, through requests to Google’s servers. For more information, please read the Google Maps Privacy Policy.
  • Google Fonts – We use Google Fonts to display fonts on our website. This service may collect data, such as your IP address, through requests to Google’s servers. For more information, please read the Google Fonts Privacy Policy
  • Tutor LMS – Τo manage and deliver courses on our website. This service may collect data such as course progress and user preferences through cookies that are necessary for the proper functioning of the platform. For more information, please read Tutor LMS’s Privacy Policy.
  • Complianz – We use Complianz to manage cookie consent and ensure compliance with privacy regulations. Complianz may store cookies to remember your cookie preferences and settings. These cookies are considered functional as they are necessary for managing your consent choices.

Cookies that Complianz may use:

cmplz_accept_all – Remembers your cookie consent preferences.

cmplz_marketing – Tracks consent related to marketing cookies.

cmplz_statistics – Tracks consent related to analytics cookies.

For more information, please read the Complianz Privacy Policy.

  • CookieYes – We use CookieYes as a cookie consent management provider to ensure compliance with privacy regulations. CookieYes may store cookies to remember users and manage cookie preferences on our website. These cookies are considered functional, as they are necessary for managing and storing your cookie consent.

Cookies that CookieYes may use:

cookieyes_consent – Manages consent status and settings.

cookieyes_preferences – Stores cookie preferences for the user.

For more information, you can read the CookieYes Privacy Policy.

  • Sourcebuster – We use Sourcebuster to analyse the origin of our visitors and optimise our marketing campaigns. Sourcebuster may store cookies and collect data about referral sources (referrals) and marketing campaigns.

Cookies that Sourcebuster may use:

sb_tracking_id – Tracks the origin of traffic.

sb_campaign – Records data about advertising campaigns. Sourcebuster Privacy Policy

Newsletter & Communication Cookies

These cookies help to collect emails and communicate with users.

  • Mailerlite (_mctk, mailerlite_webform) – Used to collect subscribers and send newsletters. Mailerlite Privacy Policy
  • Contact Form 7 (_cf7, WP Armour, Honeypot)* – Manages contact forms and prevents spam.
PayPal

We use PayPal as our payment provider for secure transaction processing. PayPal may store cookies to identify users, prevent fraudulent activity and manage payments. These cookies are considered functional as they are necessary to complete transactions.

Cookies that PayPal may use:

  • enforce_policy – Manages the usage and security policy.
  • ts_c, tsrce – Used for fraud prevention and secure payment processing.
  • paypal-payment-token – Maintains payment information during a transaction.
    For more information, you can read PayPal’s Privacy Policy.
YouTube (Google LLC)

We use YouTube to embed videos on our website. YouTube may store cookies to analyze user interaction with videos, improve user experience and personalize content recommendations.

Cookies category: Statistics & Advertising.

YouTube may use cookies:

  • YSC – Tracks video views in a session.
  • VISITOR_INFO1_LIVE – Tries to estimate the user’s bandwidth.
  • PREF – Stores user preferences for Google services.
  • CONSENT – Stores acceptance of terms of use and cookies.

YouTube Privacy Policy

Use of Meta Pixel
  1. Introduction

Our website uses cookies and similar technologies to improve your experience, analyze traffic and show you targeted ads. As part of this, we use Meta Pixel, a tool that allows us to better understand how you interact with our site and optimize our Facebook and Instagram ads.

  1. What is Meta Pixel and how does it work?

Meta Pixel is a code embedded in our website that allows us to collect data about the actions you take, such as:

  • Page views
  • Clicking on buttons
  • Adding products to cart
  • Completing a purchase or subscribing to services

This information is sent to Meta (Facebook) and helps us:

  • Measure the performance of our ads.
  • To create custom audiences (Custom Audiences) for targeted advertising.
  • Improve the overall user experience.
  1. What data do we collect through Meta Pixel?

When you visit our website, the Meta Pixel may collect and send the following data to Meta (Facebook):

  • Technical Information: IP address, device type, operating system, browser.
  • Browsing data: which pages you visited, what actions you took (e.g. click, add to cart, purchase).
  • Hashed data: if you have consented, we may use hashed data (e.g. email or phone number) to better match your Facebook account.
  1. Legal basis for data processing

The use of Meta Pixel is based on:

  • Your consent (Article 6(1)(a) GDPR), which you can give or withdraw via our cookie banner.
  • In our legitimate interest (Article 6(1)(f) GDPR) to improve our marketing campaigns, if you have given your consent to the use of marketing cookies.
  1. Right to manage and withdraw consent Cookies

If you withdraw your consent, tracking will stop, but cookies from third party services (such as Facebook and Google) may remain in your browser. You can manually delete these cookies through your browser settings.

You can manage your Meta Pixel preferences at any time:

  • Via the cookie banner on our website, where you can accept or reject cookies.
  • Manage Facebook ad preferences: https://www.facebook.com/settings/ads
  • Setting your browser to reject third party cookies
    Most browsers allow users to block third-party cookies through their settings. Below are instructions for the most popular browsers:
    Google Chrome
    1. Open Chrome and click on the three-dot menu in the top-right corner.
    2. Select Settings.
    3. Navigate to Privacy and security > Cookies and other site data.
    4. Under General settings, select Block third-party cookies or Block third-party cookies in Incognito mode
     
You can find more information here
Mozilla Firefox 
  1. Open Firefox and click on the menu button (three horizontal lines) in the top-right corner.
  2. Select Settings.
  3. Go to Privacy & Security.
  4. Under Enhanced Tracking Protection, choose Strict to block most third-party cookies or Custom to manually block cookies.
You can find more information here
Microsoft Edge
  1. Open Edge and click on the three-dot menu in the top-right corner.
  2. Select Settings.
  3. Navigate to Cookies and site permissions > Manage and delete cookies and site data.
  4. Toggle Block third-party cookies to enable it.
You can find more information here
Apple Safari (Mac & iOS)
    1. Open Safari and go to Safari > Settings (Preferences).
    2. Click on the Privacy tab.
    3. Check the box for Prevent cross-site tracking to block most third-party cookies.
    4. Optionally, select Block all cookies, but note this may cause issues with some websites.
You can find more information here

Rejecting third-party cookies may affect the functionality of certain websites, such as automatic login or the display of personalised advertisements.

6. Data transfer outside the EU

Meta (Facebook) may process data on servers located outside the European Economic Area (EEA), including the United States. Transfers are made in accordance with Standard Contractual Clauses (SCCs) approved by the European Commission to ensure that your data is protected.

7. More information

For more information about how Meta (Facebook) processes your data, you can visit the Meta Privacy Policy.

If you have questions about how Meta Pixel uses your data, you can contact us at info@nymphaea.gr.

Integration of the Facebook Conversion API
Introduction
  1. Introduction

Our website uses cookies and similar technologies to improve your experience, analyze traffic and show you targeted ads. As part of this, we use the Facebook Conversion API, a technology that allows us to collect data about your actions on our website and transmit it directly to Facebook’s servers (Meta) to improve the performance of our ads.

  1. What data do we collect through the Facebook Conversion API?

When you visit our website and have consented to the use of cookies and similar technologies, we may collect and transmit the following information to Facebook:

  • Device & browsing information: IP address, browser type, operating system, user agent.
  • Event data: actions you take on the site, such as page views, adding products to cart, completing a purchase, filling out a contact form.
  • Hashed data: if you have consented, we may collect hashed personal data such as email or phone number (using secure encryption) to improve matching with your Facebook account.
  1. Legal basis for data processing

The processing of data via the Facebook Conversion API is based on:

  • Your consent(Article 6(1)(a) GDPR), which you can provide or withdraw via our cookie banner.
  • In our legitimate interest(Article 6(1)(f) GDPR) in analysing the performance of our advertisements, provided that your rights and freedoms are not infringed.
  1. Data transfer outside the EU

Facebook (Meta) may process your data on servers located outside the European Economic Area (EEA), including the United States. In these cases, the transfer is carried out on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission to ensure an adequate level of protection for your data

  1. Right to Manage Cookies

You can manage your preferences regarding Meta Pixel at any time:

  • Through the cookie banneron our website, where you can accept or reject cookies.
  • Manage Facebook ad preferences:  https://www.facebook.com/settings/ads
  • By setting your browserto reject third party cookies.
  1. More information

For more information about how Facebook processes your data, you can visit the Meta Privacy Policy.

If you need further clarification on how we use your data through the Facebook Conversion API, you can contact us at info@nymphaea.gr.

8. Consent

When you first visit our website, a pop-up banner explains our use of cookies.

You can manage your cookie preferences via the banner options:

  • By clicking “Accept all”, you agree to the use of all cookies, including statistical and marketing.
  • By clicking “Reject non-essential”, only the strictly necessary cookies required for the website’s basic functionality will be retained. These cannot be disabled.
  • By clicking “Manage preferences”, you can choose whether to allow statistical and marketing cookies.

You can change your preferences at any time via the link at the bottom of the page. The banner also remains minimized in the lower-left corner of the website for quick access.

If you withdraw your consent, tracking will stop. However, some cookies from third-party services (such as Google or Facebook) may remain in your browser. You can manually delete them through your browser settings (see section 9 for more details).

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logo nymphaeagr

Welcome to Roisin, a place where all flower shops take on a whole new dimension of beautiful.

gflorist, Suzane Muray